Privacy Policy

Last updated: July 13, 2026

1. Introduction

Aeloria Career Services ("we," "us," or "our") operates the ProResume AI platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you consent to the practices described in this policy.

2. Information We Collect

Account Information: Name, email address, and password when you create an account.

Resume Content: Work history, education, skills, and other information you enter to create your resume.

Payment Information: Billing details processed securely by Stripe. We do not store full credit card numbers on our servers.

Usage Data: Pages visited, features used, device type, browser, IP address, and referring URLs collected automatically.

Communications: Messages you send us via email or our contact form.

3. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Process your resume content through our AI writing tools
  • Process payments and manage subscriptions
  • Send transactional emails (account confirmations, billing receipts, service updates)
  • Respond to support requests and inquiries
  • Monitor and analyze usage trends to improve user experience
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

  • Service Providers: Third parties that help us operate the Service, including Stripe (payment processing), cloud hosting providers, and email delivery services. These providers are contractually obligated to protect your data.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

5. Data Security

We implement industry-standard security measures including TLS/SSL encryption for data in transit, AES-256 encryption for data at rest, access controls, and regular security assessments. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account and resume data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Export your resume data
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us via our contact form.

8. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings.

9. Children's Privacy

The Service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

10. International Users

The Service is operated from the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated "Last updated" date. Material changes will be communicated via email or a notice on the Service.

12. Contact Us

For privacy-related questions or requests:

Aeloria Career Services
Contact: Contact form
Contact Page